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Documentation Index

Fetch the complete documentation index at: https://docs.dualentry.com/llms.txt

Use this file to discover all available pages before exploring further.

Templated Workflow Builder

The Templated Workflow Builder lets you assemble reusable, multi-step workflows from standard building blocks. Where approval workflows focus specifically on approval gates, the workflow builder orchestrates broader processes that combine approvals, notifications, data updates, and conditional logic.
The Templated Workflow Builder is an upcoming feature on the DualEntry roadmap for ~July 2026. This page describes the planned functionality.

Building Blocks

You construct workflows by arranging building blocks in sequence. Each block performs a specific action:
  • Approval step - pause the workflow until one or more approvers act. Configuration mirrors the options in approval workflows: assign by user, role, or manager.
  • Notification step - send an email or Slack message to specified recipients. You define the message template, which can include dynamic fields from the record (e.g., vendor name, amount, due date).
  • Field update step - automatically set a field value on the record. Use this to assign a classification, change a status, or populate a default value when the workflow reaches this point.
  • Conditional branch - evaluate a condition and route the workflow down different paths. Conditions include amount thresholds (e.g., if amount > $5,000, route to path A), record field values, or classification values.
You chain these blocks together visually in a drag-and-drop canvas. Conditional branches split the workflow into two or more paths that can reconverge later. Each block includes configurable error handling-you define what happens if a step fails or times out, such as retrying, skipping, or escalating to a fallback approver.

Template Library and Versioning

After you build a workflow, you save it as a template in the template library. Templates are reusable-you apply a single template to multiple record types or entities without rebuilding the logic each time. When you update a template, you choose whether to push the changes to all workflows using that template or only to new ones. The template library provides a central place to manage your organization’s process definitions. You can version templates, compare versions, and revert to an earlier version if needed. Each version records who made the change, when, and a description of what changed, giving you a full history of how your processes have evolved.

Use Cases

The workflow builder is designed for multi-step processes that go beyond simple approval chains:
  • Month-end close process - define a workflow that locks the sub-ledgers, sends a notification to the close team, runs reconciliation checks, routes exceptions for review, and posts the final close entry.
  • Vendor onboarding - collect vendor data, route for compliance review, send a welcome notification, and create the vendor record once all steps pass.
  • Invoice processing - receive a bill via OCR upload, auto-categorize with AI, route for approval based on amount and department, send a payment notification, and schedule the payment.
Each use case benefits from combining multiple block types in a single workflow rather than managing separate approval chains, manual notifications, and field updates independently.

How It Differs from Approval Workflows

Approval workflows are a subset of what the workflow builder supports. An approval workflow consists entirely of approval stages-each stage waits for an approver to act. The workflow builder is broader: it orchestrates sequences that may include approvals but also notifications, automated field updates, and conditional routing based on data. If your process is purely “get this record approved,” use an approval workflow. If your process includes steps before, after, or between approvals-sending emails, updating fields, branching on conditions-the workflow builder is the right tool. You can also convert existing approval workflows into workflow builder templates if your needs grow beyond simple approval chains.
Last modified on May 28, 2026